Yo peeps,

projects are finally over. Something worth celebrating. However, we should also not forget there are 3 papers waiting for us to revise.

The following are some of the main exam topics for IHRO in case you missed it.

Main exam topics for IHRO.

• Reservation procedures, over/underbooking
• Front office, cashiering procedures, settlement and foreign exchange
• Housekeeping , laundry servcies
  
• F&B, menu and planning (SHATEC notes)
• Professional bell service and telephone servcies
• Read through the other topics.

The exam format for IHRO are as follows:

• 10 MCQ (20 marks)
  
• 5 Calculations, essay, short questions (50 marks)
• 2 case study (30 marks)

Reminder that there will be optional FMAH and IHRO revision lectures on the 15th August.
Time: 9-11 am
Venue: MLT8

Lastly, the date and venue has been set for our class outing. It will be on the 29th August at Sakura Orchard. Place and time to meet to be confirmed.

All the best for your revision. Study Hard !!!

June